714 New Highway 68
Directions Sweetwater, TN 37874

  • Sales: 888-789-0984
  • Service: 888-655-8359
  • Parts: 888-316-3417

Jacky Jones Ford Employment Opportunities

Job Openings

Business Development Center: Digital Advisor


Jacky Jones Ford Lincoln has an immediate opening for a Business Development Center Digital Advisor (BDC)- FULL TIME.

We are seeking an enthusiastic and professional person to join our talented team. Our growth is terrific and we need an energetic person that is friendly, cheerful, technically savvy, enjoys interacting with people and works well in a fast-paced environment.

Responsibilities
  • Respond to and assist our inbound internet and phone sales clients and general inquiries via phone, email and text, up to 100+ interactions per day
  • Provide product knowledge to clients
  • Maintain education on current and new Ford/Lincoln vehicles, technologies, and benefits
  • Communicate through email, phone, text, video email, social media and in-person
  • Support sales staff and management by scheduling customer appointments and follow up
  • Generate and prospect new customers through owner loyalty processes and campaigns
  • Provide long-term follow up to our lease portfolio, prospect lists, and internal customer database
We are looking for the following qualities:
  • Minimum High School diploma or equivalent
  • Must have valid driver's license with clean history
  • Goal oriented person with a history of achieving success
  • Professional appearance
  • Good computer skills
  • Ability to write and communicate clearly and effectively
  • Professional phone skills
  • Exceptional grammatical and speaking skills
  • Must have previous customer-facing hospitality or automotive experience
  • Previous BDC/Call Center experience a huge plus!
Benefits:
  • We provide BDC and CRM training to get you started fast
  • Full time position
  • Alternating and flexible hours with every other Saturday off,
  • Base hourly pay + bonuses/spiffs
  • Health, Dental, Life, Disability, Vision insurance available after waiting period
All candidates must pass pre-employment testing (background MVR, substance abuse testing), have reliable transportation, references. Re-location assistance is not available.

Jacky Jones Ford Lincoln is an EOE and does not discriminate on the basis of race, color, national origin, sex, religion, disability, or age in its employment practices.

Job Type: Full-time

Required education:
  • High school or equivalent minimum
Required experience:
  • Customer-facing hospitality (Hotel/Restaurant) or Sales environment: 1 year
Required license or certification:
  • Valid driver's license with clean history
Send resume to jobs@jackyjonesfordlincoln.com or apply here. Absolutely no walk-ins considered.
Apply for Position

Contact Us

Jacky Jones Ford Lincoln Inc.

714 New Highway 68
Directions Sweetwater, TN 37874

  • Sales: 888-789-0984
  • Service: 888-655-8359
  • Parts: 888-316-3417

Sales Showroom Hours

  • Monday 8:00AM - 7:00PM
  • Tuesday 8:00AM - 7:00PM
  • Wednesday 8:00AM - 7:00PM
  • Thursday 8:00AM - 7:00PM
  • Friday 8:00AM - 7:00PM
  • Saturday 8:00AM - 5:00PM
  • Sunday Closed
Thank you for visiting Jacky Jones Ford Lincoln, Inc.  We sell and service Ford and Lincoln customers from Knoxville, Chattanooga, Athens, Cleveland, Maryville, Crossville, Lenoir City, Vonore and many other locations in East Tennessee, North Georgia and western South Carolina and North Carolina.  Jacky Jones Ford Lincoln, Inc. is your old-fashioned Hometown dealership, with "Big City Selection, Small Town Pricing!"  We're glad you visited our website and look forward to assisting you with your next new or pre-owned vehicle! 
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