About Us
Why Buy From Us?
Ford Motor Company and Lincoln Motor Company have been the best-selling domestic brand vehicles for decades. From safety, performance, technology and design, more Americans choose our brands than any other. Coupled with our mission to provide a low-pressure sales atmosphere and informative experience for our guests, our proven success and reputation in East Tennessee gives our guests peace-of-mind, knowing that the best pre-sale and post-sale support is right around the corner.
Our Mission...
is to conduct our business with integrity and commitment, which are the core values of our business philosophy. By providing an exceptional experience to our guests and exceeding their expectations in our sales and service areas, we hope to create a lifelong customer!
Our Sales Department
Understanding the needs and goals of our guests is what sets our sales department staff apart from the rest. Our expert Sales Consultants listen and recommend the right vehicle, or will consult and review all available options and configurations when designing and ordering your next new Ford or Lincoln car, SUV or truck.
Our Service Department
From our factory-trained expert technicians to the courteous and helpful Service and Parts Advisors you'll find in our service drive or behind the counter, your service experience at Jacky Jones Ford Lincoln is our top priority. Using the latest tools and genuine factory parts, your vehicle receives the greatest care while in our Service and Parts Department.
Our Business Department
In 2015, Ford Motor Credit received the JD Power "Highest Ranked in Satisfaction" award for consumer experiences. Our guest receive outstanding support and information in a low-pressure setting from our business department, securing you the best financing options and presenting security and protection products ensuring your new investment lasts for years to come.
